What are the responsibilities and job description for the Client Account Manager position at Hunter Recruiting?
The Personal Lines Account Manager is responsible for serving as the primary point of contact for clients, handling all inside service work associated with accounts, including coverage issues, endorsements, problem-solving, renewals, policy checks, and client inquiries. Success in this role requires strong relationship-building skills and a proactive, problem-solving approach to daily risk management strategies.
Personal Lines Account Manager Primary Responsibilities:
- Collaborate with Risk Advisors and agency support staff to deliver an exceptional client experience.
- Serve as the main point of contact for clients, addressing questions and concerns promptly.
- Build and maintain client relationships, fostering trust and long-term partnerships.
- Analyze issues, identify solutions, and confidently resolve client concerns.
- Maintain a client-first mentality, ensuring a high level of service and professionalism.
Personal Lines Account Manager Qualifications:
- Active Ohio Property & Casualty (P&C) insurance license.
- 2-5 years of experience in client account management within the insurance industry.
- Strong communication and interpersonal skills with the ability to build rapport with clients and team members.
- Ability to excel in a fast-paced environment while adapting to client needs.
- Team player with a positive attitude, contributing to a collaborative and engaging work culture.
- High degree of professionalism and attention to detail.
- Commitment to continuous learning and professional growth within the industry.
