Head of Human Resources

The Head of Human Resources will play a critical role in shaping and implementing the human resource strategy to support the company’s overall business plan and strategic direction. This includes key focus areas such as succession planning, talent management, organizational and performance management, training and development, change management, and compensation. Additionally, this role requires maintaining a thorough understanding of the company’s financial standing, midrange plans, organizational culture, and competitive landscape.

Key Responsibilities:

• Lead and manage the Human Resources team to ensure the effective delivery of HR services.
• Act as a strategic partner to regional leadership, aligning HR strategies with business objectives.
• Oversee talent acquisition processes, customizing recruitment strategies to meet regional demands while adhering to global standards.
• Ensure compliance with North American labor laws and regulations in HR operations, including onboarding, payroll, and benefits administration.
• Provide expert guidance on employee relations, performance management, and conflict resolution within the North American region.
• Develop and implement diversity, equity, and inclusion (DEI) initiatives tailored to the regional workforce.
• Manage performance management processes, aligning them with organizational goals and utilizing key performance indicators (KPIs).
• Administer bonus systems and conduct annual salary reviews to ensure market competitiveness.
• Oversee HR analytics and reporting to support data-driven decision-making.
• Lead regional learning and development initiatives, aligning with global strategies while addressing local needs.
• Customize training programs to fit cultural, linguistic, and market-specific requirements.
• Drive talent development initiatives, focusing on emerging leadership within the region.
• Promote employee engagement through initiatives customized for the North American workforce.
• Support organizational development and change management efforts to foster business growth and cultural integration.
• Adapt global HR policies to ensure compliance with North American labor laws and standards.
• Collaborate with global HR teams to maintain consistent communication, policy implementation, and reporting.
• Manage the North American HR budget, ensuring efficient allocation of resources.
• Align regional workforce planning with global HR objectives, ensuring HR services meet business demands.
• Oversee global mobility efforts within the region, ensuring seamless transitions for employees.

Supervisory Responsibilities: This position is directly responsible for leading and managing the Human Resources team.

Required Skills and Abilities:

• Strong business acumen and expertise in strategic planning, human resource modeling, and resource allocation.
• Comprehensive understanding of employment-related laws and regulations in a global context.
• Exceptional written and verbal communication skills.
• Advanced analytical and creative problem-solving abilities.
• Proficiency in human resource information systems (HRIS).
• Experience working in a global HR environment is highly desirable.
• Proficient with Microsoft Office Suite or related software.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (MBA or MA/MS preferred).
• At least 10 years of HR experience, including a minimum of five years in executive HR roles and five years in international HR.
• SHRM Senior Certified Professional (SHRM-SCP) or Senior Professional in Human Resources (SPHR) certification preferred.
• Proven expertise in North American HR practices, including talent acquisition, employee engagement, and compliance.
• Strong knowledge of U.S. and Canadian employment laws and labor relations.
• Demonstrated leadership, communication, and collaboration skills in a dynamic, fast-paced environment.
• Experience managing HR programs across multiple locations within North America.