Dealer Technical Manager (Eastern Region)

Join the Hunter Truck Family – Now Hiring a Dealer Technical Manager (Eastern).

Are you looking for a career with a company that values integrity, teamwork, and exceptional service? Hunter Truck is growing, and we want YOU to be part of our team!

As a family-owned, authorized Peterbilt dealer since 1938, Hunter Truck has built a reputation for reliability, quality service, and strong customer relationships. With locations across Pennsylvania, New York, New Jersey, and West Virginia, we continue to provide top-tier trucking solutions and personalized service.

We’re searching for an energetic and customer-focused Parts Counterperson to join our Butler, PA branch. If you’re passionate about trucks, enjoy working with people, and want to be part of a team that supports your success, this is the opportunity for you!

Why Choose Hunter Truck?

✅ Competitive Pay & Incentive Plans

✅ Comprehensive Benefits – Medical, Dental, Vision, Life & Disability Insurance

✅ 401(k) Retirement Investments

✅ Paid Training & Career Growth Opportunities

✅ Employee Referral Bonuses

Job at a Glance:

Location: Can be located at any of the following Hunter Truck branch locations: Allentown, Clarksburg, Lancaster, Pennsville, Scranton

Schedule: Full-time, Monday–Friday, 8:00 AM – 4:30 PM

• Managing hard to diagnose issues throughout the dealer group providing technicians guidance while monitoring support cases
• Manage communication with Peterbilt Field Service
• Providing technical support to Parts, Sales, Service – which includes issues encountered with diagnostic software
• Implement and maintain accurate dealer group communication relating to technical topics including, but not limited to, emerging issues and field resolutions
• Warranty Support –
  • Reinforce the service team and technicians the importance of following all warranty procedures, i.e. saving parts, receiving authorizations from manufacturers, etc.
  • Complete non-time worksheets for diagnostic and work performed by both the DTM and technicians.
  • Work closely with Warranty Central to maximize labor recovery on warranty repairs.
• Provide goodwill support for key customers
• Provide technical support for key customers regarding diagnostic tools
• Report emerging issues and technician training needs to the training department
• When DTM responsibilities are fulfilled, DTM will continue to contribute and support their home service department keeping their skills relevant.

• 7 years Peterbilt Tech
• 5 years MX Tech
• Training
  • Level ENG-200
  • ENG-300 Online Courses Completed
  • Equal to or Greater than ELEC-201
• ASE Certifications
• CANNOT be Asst. Service Manager or Above
• Good Communications Skills
• Supervisory Role/Experience (Foreman/Lead Tech/Level 4 Tech)
• Cummins and other Vendor Certifications

• Up to 50% of travel required, combined of local and overnights.