Parts Counter Person

Hunter Truck is Hiring!
Position: Parts Counterperson
Location: Lancaster, PA

Are you looking to be a part of a trusted and reliable company that has been a leader in the trucking industry for generations? Hunter Truck, an authorized dealer of Peterbilt trucks, is looking for a Parts Counterperson to join our energetic and committed team at our Lancaster, PA location.

With over 80 years of service, Hunter Truck has built a reputation of providing personalized service, sales, and parts solutions. We are a family-owned business and continue to serve customers with integrity, value, and teamwork.

Why Work at Hunter Truck?

• Competitive Pay:

  • Full-time position with competitive wages.
  • Referral Bonus for bringing talented individuals to the team.
  • Incentive Plans to reward your efforts.

• Comprehensive Benefits:

  • Medical, dental, vision, life, and disability insurance for you and your family.
  • 401(k) Retirement Investments to secure your future.
  • Paid Training to enhance your skills and career.
  • Excellent growth and advancement opportunities.

What We’re Looking For:

• Education & Experience:

  • High school diploma or GED required.
  • One year of related experience and/or training or equivalent combination of education and experience.
  • Experience in a parts counter or similar role is a plus.

• Certificates, Licenses, & Registrations:

  • Valid driver’s license with a driving record that meets company insurability standards.
  • Automotive Service Excellence (ASE) Certifications preferred.
  • Medium/Heavy Truck Parts Specialist Certification preferred.

Key Responsibilities:

As a Parts Counterperson, you’ll be responsible for delivering top-tier service to all customers, both retail and shop-based. Your duties will include:

• Customer Service:

  • Assist all customers in selecting the required parts in a friendly, professional, and efficient manner.
  • Ensure customers are informed about companion parts, specials, and product offerings.
  • Answer phone calls, provide price quotes, and offer information on products and services.

• Order Fulfillment:

  • Pull and fill orders from stock, ensuring accuracy.
  • Notify parts manager about out-of-stock items or any urgent shop material needs.
  • Follow up with special orders and back-ordered parts to keep customers informed.

• Sales & Payments:

  • Ensure internal requests for parts are billed on service repair orders.
  • Process payments from retail customers or obtain credit authorization.
  • Issue credits for parts returns while verifying pricing and purchase information.

• Inventory & Organization:

  • Keep records of repair orders, invoices, and special orders.
  • Monitor open orders for pickup and ensure parts are restocked or returned if not picked up.
  • Maintain a clean and organized counter area and office spaces, including computer terminals.

• Training & Development:

  • Participate in training programs to stay current on new products and updates.
  • Support the lost sales tracking program to ensure customer needs are met.

Why Join the Hunter Team?

• Long-Term Career Growth: At Hunter Truck, we offer excellent opportunities for advancement and professional development.
• Stable, Family-Owned Business: Be part of a company with a strong reputation and commitment to its people.
• A Focus on Teamwork: Work in a collaborative and supportive environment with a team that values integrity and customer satisfaction.

Ready to Apply?

If you're ready to be part of an industry-leading team that values service and quality, apply today!

Visit www.huntertruck.com/careers to learn more and apply.

All candidate offers are subject to a pre-employment background check and drug screening.

Hunter Truck is an Equal Opportunity Employer.