What are the responsibilities and job description for the Front Desk Coordinator position at Hunterdon Health?
Position Summary
Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.
Primary Position Responsibilities
Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.
Registers guests to the Wellness Center by following the designated procedures.
Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.
Executes financial "End of Day" report and monetary reconciliation.
Communicates with coworkers to ensure smooth daily operations.
Work Contact Group (Internal / External)
Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.
Reporting Relationships
Reports to (position) :
Assistant Director Health and Wellness Center
Supervises (position(s) :
None
Qualifications
Minimum Education : Required :
High School Diploma or Equivalent.
Preferred : None
Minimum Years of Experience (Amount, Type and Variation) :
Required :
At least 1 year member service experience.
Preferred : None
License, Registry or Certification :
Required :
CPR / AED (or must be obtained within six months of hire date)
Preferred : None
Knowledge, Skills and / or Abilities :
Required :
Experience with telephones, computers, keyboards, fax machines, copiers, cash handling, and filing.
Preferred : None
