What are the responsibilities and job description for the Medical Front Desk Coordinator position at Swiss Orthopedic Co., Inc.?
Job Description:
Swiss Orthopedic is an Orthotic and Prosthetic provider in business for over 35 years. Our Mission is to enhance quality of life by providing the highest quality devices. We are looking for a candidate with strong work ethics and positive attitude to join our team.
Summary:
Organizational skills for effective task management
Friendly and outgoing personality
Detail oriented with ability to multitask at a busy front desk
Preferred Qualifications:
High School diploma or GED required.
Able to work Monday to Friday, 8:00 to 5:00. This is NOT a remote position
1 year of customer service and/or administrative experience
Insurance eligibility and insurance authorizations (web and phone calls).
Enter patients’ demographics in the patient management software
Maintain patients records and follow up on documentation as needed.
Basic Math skills to provide financial counseling for patients and handle payment collections
MS Office products. (Word and basic Excel)
Work independently and able to prioritize tasks
Spanish speaking would be a plus
Responsibilities
- Greet and assist patients at the front desk, ensuring a welcoming environment.
- Manage patient scheduling and maintain accurate medical records.
- Handle phone inquiries and provide exceptional customer service.
- Process patient information and verify insurance details in compliance with HIPAA regulations.
- Support administrative tasks, requesting documentation, scanning documents creating letters including filing and data entry.
- Collaborate with healthcare providers to ensure efficient office operations and patient flow.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Insurance verification: 1 year (Preferred)
Ability to Commute:
- Hillsborough, NJ 08844 (Required)
Work Location: In person
Salary : $18 - $24