What are the responsibilities and job description for the Pt Collections Specialist (FT) PSRC position at Huntsville Hospital System?
Requisition ID: 2025-57855
Department Name: Prof Svcs Revenue Cycle
Department Number: HH-64242
Overview
Serves as a liaison between the Hospital all outside collection agencies. Assists the department manager to manage all external collection agency relationships by coordinating all efforts to perform month end vendor reconciliation and making recommendation of reconciling items to department manager. Corrects any errors, including misapplied payments, reversed or posted court costs and overpayments from insurance errors. Prepares paperwork for small claims court on accounts when a signed affidavit is requested. Must have a working knowledge of the Fair Debt Collection Practice Act and state and federal laws concerning collection activities.Qualifications
Minimum Knowledge, Skills and Experience required:Education: High school diploma. Experience:Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management.1 to 3 years working experience of Hospital or Physician office billing and collection processes including producing account appeals with positive outcomes.- Proven applicable experience of preparing complex correspondence to resolve accounts. Additional Skills:Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payors. Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes. - General application knowledge of EXCEL and WORD.