What are the responsibilities and job description for the Call Center Agent position at Hustle Notice Biz?
Job Title: Call Center Agent
Location: Myrtle Beach, SC
Job Type: Full-time
Job Summary
We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our brand.
Department Core Call Inc Employment Type Full Time Location Myrtle Beach, SC Workplace type Onsite Compensation $17.50 - $25.00 / hour
Key Responsibilities
Welcome to Core Call Inc, where we believe that meaningful connections are at the heart of every business. As a bespoke call center, our approach is centered on delivering personalized, high-quality interactions that reflect the values and vision of your brand. We understand that in today’s competitive landscape, your customer’s experience is key to building lasting relationships, fostering loyalty, and ensuring growth.
Apply Now
Location: Myrtle Beach, SC
Job Type: Full-time
Job Summary
We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our brand.
Department Core Call Inc Employment Type Full Time Location Myrtle Beach, SC Workplace type Onsite Compensation $17.50 - $25.00 / hour
Key Responsibilities
- Provide prompt and professional responses to customer inquiries through phone, email, and chat channels.
- Resolve customer issues by identifying problems, researching solutions, and implementing corrective actions.
- Maintain a thorough understanding of the company's products and services to effectively assist customers.
- Document all customer interactions in the company's database accurately and efficiently.
- Follow up with customers to ensure their issues were resolved satisfactorily and provide additional assistance as needed.
- Collaborate with other team members and departments to improve overall service delivery and customer experience.
- High school diploma or equivalent; additional education or certification in customer service is a plus.
- Proven experience in a customer service role, preferably in a call center environment.
- Excellent verbal and written communication skills with a friendly and professional tone.
- Strong problem-solving skills and the ability to think quickly on your feet.
- Proficient in using computer systems and customer relationship management (CRM) software.
- Ability to work efficiently under pressure and manage multiple tasks simultaneously.
- Growth opportunities within the company.
- Comprehensive training and onboarding.
- Paid time off and holidays.
- A positive and supportive work environment.
Welcome to Core Call Inc, where we believe that meaningful connections are at the heart of every business. As a bespoke call center, our approach is centered on delivering personalized, high-quality interactions that reflect the values and vision of your brand. We understand that in today’s competitive landscape, your customer’s experience is key to building lasting relationships, fostering loyalty, and ensuring growth.
Apply Now
Salary : $18 - $25
