What are the responsibilities and job description for the Call Center Customer Service Agent position at Hustle Notice Biz?
Job Title: Call Center Customer Service Agent
Location: Pittsburgh, PA
Job Type: Full-Time
Job Overview
We are seeking a motivated and enthusiastic Call Center Customer Service Agent to join our dynamic team. As a key representative of our company, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat. In this role, you will be the first point of contact for customers seeking assistance, information, or resolution of issues, making a positive impression on each interaction.
Department Core Call Inc Employment Type Full Time Location Pittsburgh, PA Workplace type Onsite Compensation $18.00 - $25.00 / hour
Key Responsibilities
Mark Rink was born out of a passion for storytelling and a knack for making brands shine. Our team is a mix of creative minds, strategic thinkers, and digital wizards, all working together to craft campaigns that not only grab attention but also deliver results. Whether it’s a catchy tagline, a sleek social media strategy, or a full-blown brand overhaul, we’ve got the expertise and the enthusiasm to make it happen.
Apply Now
Location: Pittsburgh, PA
Job Type: Full-Time
Job Overview
We are seeking a motivated and enthusiastic Call Center Customer Service Agent to join our dynamic team. As a key representative of our company, you will be responsible for providing exceptional customer service and support to our clients via phone, email, and chat. In this role, you will be the first point of contact for customers seeking assistance, information, or resolution of issues, making a positive impression on each interaction.
Department Core Call Inc Employment Type Full Time Location Pittsburgh, PA Workplace type Onsite Compensation $18.00 - $25.00 / hour
Key Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate and detailed information to customers regarding products and services.
- Resolve customer complaints and issues by identifying the problem and proposing suitable solutions.
- Maintain detailed records of customer interactions in the company database.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service received.
- Adhere to company policies and procedures to ensure compliance and quality of service.
- High school diploma or equivalent; degree in a related field is a plus.
- Proven experience in a customer service role, preferably in a call center environment.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Proficiency in using computers and customer service software.
- Opportunities for professional growth and career advancement.
- Comprehensive training to support your role and skill development.
- Collaborative and inclusive work environment.
- Paid time off, including holidays and vacation days.
Mark Rink was born out of a passion for storytelling and a knack for making brands shine. Our team is a mix of creative minds, strategic thinkers, and digital wizards, all working together to craft campaigns that not only grab attention but also deliver results. Whether it’s a catchy tagline, a sleek social media strategy, or a full-blown brand overhaul, we’ve got the expertise and the enthusiasm to make it happen.
Apply Now
Salary : $18 - $25
