What are the responsibilities and job description for the Call Center Representative position at Hustle Notice Biz?
Job Title: Call Center Representative
Location: Detroit, MI
Job Type: Full-time
Department: Customer Service
Job Summary
We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will become the voice of our company, providing exceptional service and support to our valued customers. As a Call Center Representative, you will handle inbound customer inquiries, resolve issues, and provide accurate information regarding our products and services.
Department Mark Rink Employment Type Full Time Location Detroit, MI Workplace type Onsite Compensation $17.15 - $23.75 / hour
Key Responsibilities
Mark Rink was born out of a passion for storytelling and a knack for making brands shine. Our team is a mix of creative minds, strategic thinkers, and digital wizards, all working together to craft campaigns that not only grab attention but also deliver results. Whether it’s a catchy tagline, a sleek social media strategy, or a full-blown brand overhaul, we’ve got the expertise and the enthusiasm to make it happen.
Apply Now
Location: Detroit, MI
Job Type: Full-time
Department: Customer Service
Job Summary
We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will become the voice of our company, providing exceptional service and support to our valued customers. As a Call Center Representative, you will handle inbound customer inquiries, resolve issues, and provide accurate information regarding our products and services.
Department Mark Rink Employment Type Full Time Location Detroit, MI Workplace type Onsite Compensation $17.15 - $23.75 / hour
Key Responsibilities
- Handle inbound calls from customers efficiently and professionally.
- Provide accurate information regarding products and services to customers.
- Assist customers in resolving their inquiries or issues in a timely manner.
- Document customer interactions and maintain customer records accurately.
- Identify customer needs and offer appropriate solutions or alternatives.
- Work collaboratively with team members and other departments to enhance customer satisfaction.
- Follow company guidelines and procedures when handling customer complaints or escalations.
- High school diploma or equivalent required; associate's degree preferred.
- Previous experience in a call center or customer service role is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using computer systems and software applications.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Mark Rink was born out of a passion for storytelling and a knack for making brands shine. Our team is a mix of creative minds, strategic thinkers, and digital wizards, all working together to craft campaigns that not only grab attention but also deliver results. Whether it’s a catchy tagline, a sleek social media strategy, or a full-blown brand overhaul, we’ve got the expertise and the enthusiasm to make it happen.
Apply Now
Salary : $17 - $24
