What are the responsibilities and job description for the Customer Service Assistant position at Hustle Notice Biz?
Customer Service Assistant
Department : Hustle Notice Biz
Employment Type : Full Time
Location : Philadelphia, PA
Compensation : $44,000 - $55,000 / year
Description
We are seeking a dedicated and personable Customer Service Assistant to join our team. The ideal candidate will be a proactive problem-solver who thrives in a fast-paced environment and is committed to delivering exceptional customer support.
Key Responsibilities
- Assist customers with inquiries, concerns, and product-related questions through various communication channels (phone, email, and in-person).
- Provide accurate information and resolve customer issues in a timely and professional manner.
- Maintain and update customer records in our database.
- Collaborate with internal teams to address customer needs effectively.
- Support the development and improvement of customer service procedures.
- Handle complaints with empathy and ensure customer satisfaction.
Skills, Knowledge and Expertise
Benefits
Salary : $44,000 - $55,000
