What are the responsibilities and job description for the Customer Support Assistant position at Hustle Notice Biz?
Job Description
We are seeking a dedicated and professional Customer Support Assistant to join our team. In this role, you will be the first point of contact for our customers, providing assistance with their inquiries, troubleshooting issues, and ensuring overall customer satisfaction. The ideal candidate will have excellent communication skills and a passion for delivering exceptional service.
Department Linked Light Pulse Employment Type Full Time Location San Antonio, TX Workplace type Onsite Compensation $40,000 - $52,000 / year Reporting To
Key Responsibilities
Responsibilities
Skills & Qualifications
Benefits:
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
We are seeking a dedicated and professional Customer Support Assistant to join our team. In this role, you will be the first point of contact for our customers, providing assistance with their inquiries, troubleshooting issues, and ensuring overall customer satisfaction. The ideal candidate will have excellent communication skills and a passion for delivering exceptional service.
Department Linked Light Pulse Employment Type Full Time Location San Antonio, TX Workplace type Onsite Compensation $40,000 - $52,000 / year Reporting To
Key Responsibilities
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information and troubleshoot customer issues promptly
- Assist in resolving customer complaints and escalate issues when necessary
- Maintain detailed records of customer interactions and transactions
- Process orders, returns, and exchanges in a timely manner
- Work closely with other departments to ensure customer needs are met
- Follow up with customers to ensure satisfaction and address any outstanding issues
- Contribute to the improvement of customer service processes and workflows
Skills & Qualifications
- Proven experience in customer service or a similar role
- Strong communication and problem-solving skills
- Ability to handle multiple tasks and manage time effectively
- Proficiency in Microsoft Office Suite and customer service software
- Strong attention to detail and organizational skills
- A friendly, patient, and professional demeanor
- High school diploma or equivalent required; additional customer service training or certifications preferred
Benefits:
- Competitive salary
- Opportunities for career growth and advancement
- Health and wellness benefits
- Paid time off and holidays
- Positive and supportive team environment
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Salary : $40,000 - $52,000
