What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Hustle Notice Biz?
Entry Level Customer Service Assistant
Department : Communiboost
Employment Type : Full Time
Location : Kansas City, MO
Compensation : $18.50 - $28.50 / hour
Description
Position Overview :
Communiboost is looking for an Entry Level Customer Service Assistant to join our team. In this role, you will serve as the first point of contact for clients and assist in delivering outstanding service and support. This position is ideal for someone who thrives in a people-oriented environment and is eager to develop their customer service skills.
Salary Range : $18.50 - $28.00 hourly
Location : Kansas City, MO
Key Responsibilities
- Assist customers with inquiries and provide accurate information regarding products and services
- Respond to customer emails, phone calls, and chat messages in a timely manner
- Resolve customer complaints and issues by identifying the root cause and offering appropriate solutions
- Maintain records of customer interactions and transactions in our database
- Collaborate with team members to improve customer service processes and practices
- Assist in the training and onboarding of new team members as needed
Skills, Knowledge and Expertise
Benefits
If you enjoy working with people and have a passion for delivering excellent service, we'd love to hear from you. Please submit your resume and a cover letter highlighting your skills and enthusiasm for the role.
Salary : $19 - $28
