What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Hustle Notice Biz?
Department: Hustle Notice Biz
Location: Kansas, MO
Compensation: $725 - $1,050 / week
Job Title: Entry Level Customer Service Assistant
Job Summary: We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be the frontline contact for our customers, playing a crucial part in ensuring customer satisfaction and providing assistance with their inquiries and needs. This is an excellent opportunity for someone who is passionate about helping others and wants to build a career in customer service. As a Customer Service Assistant, you will receive comprehensive training and support to help you develop the skills necessary to excel in this role.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Assist customers with product-related questions and concerns.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and accurate customer records and interactions in our database.
- Collaborate with team members to solve customer issues and improve overall service.
- Provide feedback to management on common customer issues and suggestions for improvement.
- High school diploma or equivalent required; college coursework or degree preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a team environment as well as independently.
- Proficient in using basic computer software and technology.
- Customer service experience, though not mandatory, is a plus.
- Health insurance
- Paid time off
- Retirement plan options
- Professional development opportunities
Salary : $725 - $1,050
