Entry Level Customer Service Assistant

Job Title: Entry Level Customer Service Assistant

Location: Raleigh, NC

Job Type: Full-time

Job Overview

We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in a fast-paced and rewarding environment. As an Entry Level Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support.

Department Mark Rink Employment Type Full Time Location Raleigh, NC Workplace type Onsite Compensation $17.00 - $22.00 / hour

Key Responsibilities

• Provide frontline support to customers via phone, email, and chat
• Assist customers with inquiries about products and services
• Process customer orders and ensure accuracy in transactions
• Resolve customer complaints in a timely and professional manner
• Maintain customer records and update account information as needed
• Collaborate with team members to enhance customer satisfaction
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; further education is a plus
• Strong verbal and written communication skills
• Proficient in using computer systems and software
• Ability to work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Customer-oriented mindset with a positive attitude
  
  

Benefits

• Opportunities for professional growth and career advancement.
• Comprehensive training to support your role and skill development.
• Collaborative and inclusive work environment.
• Paid time off, including holidays and vacation days.
  
  

About Singnala

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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