What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Mark Rink?
Department: Mark Rink
Location: Raleigh, NC
Compensation: $17.00 - $22.00 / hour
Job Title: Entry Level Customer Service Assistant
Location: Raleigh, NC
Job Type: Full-time
Job Overview:We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to start their career in a fast-paced and rewarding environment. As an Entry Level Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support.
Key Responsibilities
- Provide frontline support to customers via phone, email, and chat
- Assist customers with inquiries about products and services
- Process customer orders and ensure accuracy in transactions
- Resolve customer complaints in a timely and professional manner
- Maintain customer records and update account information as needed
- Collaborate with team members to enhance customer satisfaction
- High school diploma or equivalent; further education is a plus
- Strong verbal and written communication skills
- Proficient in using computer systems and software
- Ability to work in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Customer-oriented mindset with a positive attitude
- Opportunities for professional growth and career advancement.
- Comprehensive training to support your role and skill development.
- Collaborative and inclusive work environment.
- Paid time off, including holidays and vacation days.
Salary : $17 - $22
