Director of Laboratory Services

Description

Role:

Provides leadership, direction and administers operations of the Laboratory Department.

Essential Functions & Responsibilities:

• Collaborates with Clinic Administration, Pathology and Clinical Laboratory Medical Directors develop and maintain appropriate controls, policies, procedures and outcome monitoring mechanisms.
• Develops annual budget and oversees profit and loss for laboratory divisions.
• Assists business leaders with sales efforts and promotes new opportunities to improve financial outcomes through lab services. Analyzes profitability of new services in conjunction with financial team.
• Hires qualified personnel and ensures that laboratory staff are appropriately trained.
• Develops and monitors customer service improvement efforts for internal and external customers.
• Ensures laboratory divisions meet or exceed established operating goals, including but not limited to, quality testing and turnaround times.
• Supervises the daily activities of laboratory scientists, technicians and clerical personnel.

Performance Measures:

• Provides leadership within the laboratory and serves as advocate for the Clinic within the community.
• Maintains professional and friendly atmosphere for patients and staff.
• Ensures maintenance of patient confidentiality.
• Keeps current on regulatory issues and all technical laboratory issues.
• Develops goals and provides appropriate accountability for their attainment.
• Observes all clinic policies and guidelines.

Qualifications

Knowledge & Skills:

• Experience: Two years of related experience is required. Previous supervisory experience in a laboratory, with experience in a multi-specialty clinic or hospital environment is preferred. General business acumen is highly desired.
• Education: Bachelor's degree is required; certification as a Medical Technologist is highly desired.
• Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.

Physical Requirements:

• The ability to lift and carry items weighing up to 10 lbs. is required.
• Exposure to body fluids, tissues and contagions is expected in a laboratory environment.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.