Adult Case Manager - Community Support Services (Full-Time)

As a direct service provider of community services the Case Manager is accountable for delivering interactive mental health services in the community to adults and children designated as having significant mental health challenges. The goal of the Case Manager is to provide a normalizing experience by enhancing overall functioning while maintaining the youth/adult in the least restrictive environment of their home and community.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Provides skill training on target goals and objectives with measurable outcomes, with measurements as determined by medical necessity by the Qualified Mental Health Professional

• Deliver intensive, community-based, interactive mental health services to children and adults utilizing a strengths-based, skill-building philosophy

• Participate in the development and maintenance of a client-centered Treatment Plan along with the family and treatment team
• Assist the youth, or adult, develop a basic understanding of their symptoms and possible solutions
• Assist the adult, or youth, and family to enlist natural community supports in developing solutions
• Assist in coordination of mental/physical healthcare services and facilitate communication between the client, service providers, family and community partners

• Other duties as assigned

• Strong organizational skills
• Intermediate proficiency with Microsoft Office

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.

• One of the following is required:
  • Bachelor’s degree, preferably in Social Work, Psychology, or some related field OR
  • Associate's degree with an additional 2 or more years' experience working with educating and teaching clients about self-care, improving daily living activities OR
  • Total combined years of schooling and experience (working with educating and teaching clients about self-care, improving daily living activities) to equal 4 or more years

• Bachelor’s degree in Social Work, Sociology, Psychology, or Special Education (with specialized training in human development and family dynamics)
• Three to five years’ professional experience in mental health services or a related field

• Employee must complete CPST Case Management on-line training, KHS on-line training, pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Within 60 days of employment, the employee must have completed Adult Case Management training.
• Valid driver’s license, insurance, and a dependable vehicle

• N/A