What are the responsibilities and job description for the Director - Emergency Department position at Hutchinson Regional Healthcare System?

GENERAL SUMMARY:

Reporting directly to CNO, you will have the opportunity to partner with a passionate and supportive team dedicated to elevating standards of practice and achieving improvements in clinical outcomes The Director of the Emergency Department is responsible for providing services to promote optimum patient create outcomes in the ED. Strives to achieve operating results through strategic thinking, maintaining a customer focus, building relationships, developing staff and motivating teams while ensuring cost effective, quality, customer directed care and services to the patients and customers of Hutch Regional Medical Center. This nurse leader partners with healthcare provider teams to ensure cohesive department communication and ensures clinical excellence while fostering a patient-centered care environment

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

ESSENTIAL FUNCTIONS:

Manages the overall clinical operations of her/his assigned areas including but not limited to: maintaining policies, assessing competencies, ensuring regulatory compliance, monitoring quality, establishing improvement plans based on current best practices.
Advocate, support and role model safe and high-quality patient care as evidenced by exceptional patient satisfaction scores, quality indicators, and staff engagement
Promotes and role model’s effective communication, professional relationships and staff accountability.
Builds a cohesive patient care team, including the development of appropriate clinical, administrative and support staffing patterns, recruitment, mentoring, and team-building.
Provides patient care related to the age of the population served.
Creates an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals.
Collaborates with medical and professional staff of other departments to plan/coordinate joint patient and management objectives.
Prepares departmental budget and ensures optimal allocation of staff to workload ratios, to meet budgetary goals/objectives.
Assumes accountability for identifying problems and issues, generating and supporting solutions, and anticipating effects of decision.
Abides by the Health Insurance Portability and Accountability (HIPAA) privacy and security regulations regarding all aspects of Protected Health Information (PHI).

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

Experience in a leadership role
Knowledge of modern principles and practices of hospital operations and nursing administration
Ability to communicate effectively orally and in writing and establish computer skills
Ability to establish and maintain effective working relationships with administrative and medical personnel, employees, the public, and other agencies
demonstrated leadership skills in decision making, process improvement, problem solving, coaching to performance expectations, investigations, staffing to acuity/volume metrics, achieving measurable improvements in patient experience, patient flow/throughput, staff engagement, and improving physician relations.

PREFERRED BEHAVIORAL SKILLS:

Integrity:
- A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
- The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
Compassion:
- A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
- Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
Accountability:
- Demonstrated track record of ownership of situations, projects and issues.
- Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
Respect:
- Demonstrated ability to collaborate with a diverse population.
- Treat all internal and external customers with a positive, proactive service orientation.
Excellence:
- Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
- Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
- Demonstrated ability to manage and provide coaching and leadership on complex projects.
- Must be able to lead and/or facilitate process improvement.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

PREFERRED EDUCATION AND EXPERIENCE:

Current licensure as a Registered Nurse in the State of Kansas or compact state with Kansas
Current BLS-American Heart Association or Red Cross required

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.

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Director - Emergency Department