What are the responsibilities and job description for the Employee Enrichment and Communication Specialist-Horizons position at Hutchinson Regional Healthcare System?
Engaged employees and communication within our communities is instrumental to the work at Horizons Mental Health Center. The Employee Enrichment and Communication Specialist (EECS) will partner with the Horizons Leadership Team to help create a positive and productive environment where employees feel valued and supported. The EECS will help develop and implement employee engagement programs, recommend and enhance solutions to the employee experience, and develop communication strategies that reflect our mission, vision and values within the organization and its community.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
ESSENTIAL FUNCTIONS:
- Storytelling and Content Creation/Curation: Supports the development of compelling external and internal content that connects core audiences to Horizons’ mission, vision, and value across traditional, digital, and social media channels.
- Social Media Oversight: Oversee Social Media for various social media platforms in collaboration with identified team members and collaborating organizations optimize engagement on all platforms, adjusting content strategies to reflect user preferences and engagement patterns
- Marketing and Message Management: In partnership with others, ensures that all communications and marketing materials align to and reinforce Horizons’ brand expression, voice, and strategic narrative.
- Metrics & Performance: Incorporates methods of measurement to optimize the reach and relevancy of agency communications and marketing materials. Seeks to optimize communications and marketing effectiveness to drive heightened audience awareness, understanding, and engagement.
- Teaming & Collaboration: Adept at partnering across teams to socialize new ideas and strategies collaborate to build buy-in, and strengthen outcomes and drive positive results.
- External Communications: Supports the writing and production of original public content and contributes to strategic communications planning and public relations initiatives.
- Team Member Communications: Provides additional communications support to team members for communication across the agency in a timely manner to promote agency alignment with information.
- Media Relations: Provides media relations coordination and support, including regular media monitoring, interview/spokesperson prep, and coverage reporting.
- Event Planning and Management: Oversees the planning, coordination and implementation of agency wide events along with participation in events within the community to represent Horizons
- Team Member Recruitment and Onboarding: Assists with recruiting new team members and supports the onboarding process through representing the mission, vision and values of Horizons Mental Health Center starting on day one of new hire
- Other duties as assigned.
MINIMUM KNOWLDEDGE AND SKILLS REQUIRED:
- Familiarity with community and team member engagement strategies
- Demonstrated expertise in social media platforms such as Instagram, TikTok, and Facebook, with the ability to support authentic, community-driven content.
- Project management and organizational skills
- Self-motivated, proactive, and a strong team player with excellent interpersonal skills
- Demonstrated ability to communicate collaboratively and professionally within different environments
- Ability to manage multiple projects successfully. Proactive in anticipating communications needs.
REQUIRED BEHAVIORAL SKILLS:
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Integrity:
- A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
- The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
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Compassion:
- A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
- Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
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Accountability:
- Demonstrated track record of ownership of situations, projects and issues.
- Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
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Respect:
- Demonstrated ability to collaborate with a diverse population.
- Treat all internal and external customers with a positive, proactive service orientation.
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Excellence:
- Strong communication and presentation skills.
- Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
- Demonstrated ability to manage and provide coaching and leadership.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
- Associates or Bachelor's Degree in Communications, Marketing, Journalism, Public Affairs, English, or related field preferred.
- Computer proficiency
PREFERRED EDUCATION AND EXPERIENCE:
- Two years or more experience in digital communications support for executive leadership, brand management, or issue advocacy.
- Two years or more of experience working in the mental health care field
- Valid driver’s license, insurance, and a dependable vehicle
LICENSURE OR REGISTRATION REQUIRED:
- Employee must pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.
- Within 60 days of employment, the employee must have completed CPR Training, First Aid Training and other assigned trainings.
PREFERRED LICENSURE OR REGISTRATION:
N/A
We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.