What are the responsibilities and job description for the Regional Manager position at Hyannis Air Service Inc?
SUMMARY:
This position is responsible for the stations in their particular region. They must ensure that these stations are being operated at their greatest potential for customer service, efficiency and profitability
PRIMARY RESPONSIBILITIES:
- Manage station managers and other supervisory staff in all cities in their region
- Oversee planning and execution of process and procedures
- Lead station managers in staffing model applications and be responsible for monthly and annual station payroll budgets
- Maintain and enhance the Cape Air safety culture in all Airport Services Gate and Ramp operations in their region
- Assist in loss prevention/corporate security
- Ensure compliance with all security directives at station
- Assist in creating policies and procedures for stations and coordinate their incorporation into simplified company manuals and training programs. Also coordinate with policy committee on corporate policy issues which affect Airport Services
- Oversee Cape Air service contracted to other carriers in the region
- Oversee contract services from other vendors to Cape Air
- Establish and maintain relationships with all airport authorities
- Establish and maintain relationships with various governmental agencies
- Additional duties as assigned
QUALIFICATIONS:
- Previous aviation management experience required
- Excellent communication skills
- Experience with budgeting requires
- Experience in building and maintaining airport regulatory relationships, requires
- Ability to enforce policy and procedure, requires
- Must be able and willing to do short and long haul travel and work non-standard hours especially during special events
- Must demonstrate an understanding of the connection between overall mission and daily tasks
- Must be a proficient writer have an adequate grasp of English grammar
- Excellent communication and excellent customer service skills required
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Must be proficient in Microsoft Word, Office and Excel
- Must hold a high school diploma or equivalent
- Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit
