What are the responsibilities and job description for the Hotel Assistant Manager position at Hyatt Place Charleston Airport Convention Center?
Job Overview
We are seeking a dedicated and experienced Assistant General Manager to join our team at the Hyatt Place Charleston Airport/Convention Center. The ideal candidate will play a crucial role in supporting the General Manager, helping them oversee all aspects of the hotel's operations. You'll handle duties such as managing staff, ensuring an outstanding guest experience, and overseeing day-to-day operations. From coordinating with different departments to handling customer concerns and administrative tasks, your job is to keep the hotel running like a well-oiled machine while also making sure guests feel welcomed and satisfied.
Duties
- Oversee hotel staff, ensuring they perform their duties efficiently and professionally
- Address guest concerns and ensure exceptional service to encourage guest satisfaction and loyalty
- Assist the General Manager with monitoring budgets, expenses, and revenue streams to ensure financial goals are met
- Coordinate with department heads to ensure smooth operation of all hotel functions
- Train new staff and provide ongoing development opportunities to enhance their skills and performance
- Maintain high standards of cleanliness, maintenance, and service throughout the hotel
- Monitor inventory levels and order supplies as needed to meet operational requirements
- Implement and enforce safety protocols to protect guests, staff, and hotel property
Requirements
- Proven experience in the hotel industry, preferably in a supervisory or management role.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with Opera PMS is highly desirable.
- Flexibility to work various shifts, including evenings and weekends as required.
Join our team as an Assistant General Manager where you can contribute your expertise in the hotel industry while growing your career in a dynamic environment!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Nights as needed
- Weekends as needed
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- North Charleston, SC 29418 (Required)
Ability to Relocate:
- North Charleston, SC 29418: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000