What are the responsibilities and job description for the Houseperson position at Hyatt Place Riverfront?
General Summary
Responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel.
Principal Duties and Responsibilities:
- Stock room attendant carts with supplies.
- Rotate linens in storerooms.
- Maintain shelf organization in the storerooms.
- Replenish storeroom supplies.
- Remove trash and dirty linens from room attendant’s carts.
- Clean furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms.
- Sweep and vacuum floors, hallways and stairwells.
- Set-up and breakdown of conference rooms/meeting space as necessary.
- Report all lost and found articles to management.
- Report maintenance problems or complete work repair orders.
- Spot clean walls, carpets, light fixtures, etc.
- Deliver special requests items such as cribs and rollaway beds to guest rooms.
- Pick up trash from parking lot and garden areas.
- Adhere to all fire, safety and security procedures according to company policies.
- Provide information to guests about hotel services, facilities and other amenities.
- Respond to requests from guest for assistance and provide information about the local area.
- Perform additional assignments as required.
Job Requirements:
- High school diploma or equivalent preferred.
- Must be able to bend, kneel, lift, push, carry and pull up to 75 lbs.
- Requires reaching overhead, climbing, crouching, and twisting.
- Must be able to speak and write the English language in an understandable manner.
