Special Events Manager

Job Summary

The Special Event Manager sells and markets the services and entertainment offered by a specific resort/waterpark (hotel specific) to a diverse clientele primarily targeting locals in the respective geographic area. This individual promotes a “DBS” (Different Better Special) experience and creates enthusiasm for the property’s unique and diverse offerings for the ultimate kid and family experience. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly. 

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. 

Responsibilities

QUALIFICATIONS:

• High School diploma is required with a Bachelor's degree preferred. 
• At least 2 years of experience in a similar event management role required. 
• Exceptional written and verbal communication skills
• Extensive background in the Entertainment Industry (i.e. concerts festivals fairs) have run large events before and know what it takes to create and execute a great event.
• Proven organizational capabilities to successfully execute a multi-day event requiring coordination across numerous teams
• Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines
• Excellent organizational planning and project management skills
• Ability to develop professional relationships in all aspects of the position that result in stable consistent reliable and courteous communication
• Demonstrated ability for accuracy and thoroughness
• High levels and respect for other company functions and the ability to work well with them as a team
• Strong computer skills especially Microsoft Office (Word Outlook Excel)
• Ability to work a varied schedule that includes evenings nights and weekends

JOB RESPONSIBILITIES:

• Successfully achieves booking goals on a quarterly and annual basis
• Serve as primary hotel contact for information on entertainment venues for all outside inquires and guest requests answering related questions efficiently and providing full follow through to resolution.
• Actively solicit and secure venue revenue through outside solicitation efforts focused on local schools camps recreation centers churches and houses of worship youth clubs etc...
• Main conduit for all outside party sales leads for waterpark and entertainment venues; timely answering all inquiries distributing venue sales information and formal proposals executing client site walk-throughs accurate intake and generating updated Event Orders (EO).
• Working with Director of Entertainment oversee ResortPass reservations and cabana reservations and upselling additional services and food & beverage
• Maintain all marketing and print materials related to waterpark and entertainment venues along with feature promotions special event collateral elevator signage in-room collateral
• Ensure hotel's brand and vanity website (working with SecondWave) are routinely up to date with the most current venue information.
• Solicit and promote all in-room amenity programs for special occasions…birthdays life cycle events etc...
• Perform administrative duties such as answering phones and managing email correspondence related to waterpark and entertainment venues
• Assists with any required daily weekly monthly and year-end reports as required by either the sales or entertainment departments
• Support any administrative or special project needs as directed by Management Team
• Maintain consistent communication internally and throughout the hotel's operating departments.
• Liaise with Director of Entertainment and Director of Sales & Marketing to effectively plan and execute special events and initiatives including holiday activations or large reservations
• Keeps an accurate history file of each event; writes follow up correspondence
• Perform other duties as requested by management.

Property Details

Travelers can stay in the heart of downtown Louisville at our 4th Street Live hotel and walk to all the top Louisville attractions. Our hotel is conveniently attached to the Kentucky International Convention Center. We have brand new rooms featuring upscale amenities, city views, a sofa, and free WiFi. Hyatt Regency Louisville offers upscale fitness amenities and onsite gym activities for guest comfort and convenience. Accessible by guestroom key, our state-of-the-art hotel gym fitness center located in the lobby level allows each guest an opportunity to enhance their stay and keep active.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan