What are the responsibilities and job description for the Front Desk Agent position at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course?
Apply directly on davidsonhospitality.com/careers
Position Info:
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
Qualifications:
- Prior cash handling experience necessary
- Computer skills required
- High School diploma or equivalent
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
About Us:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Hotel Discounts
- Tuition Reimbursement
- EAP Program
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K
- Team Member Service Awards
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Apply directly on davidsonhospitality.com/careers
Source: Hospitality Online
Salary : $23
