What are the responsibilities and job description for the EVENT PLANNING MANAGER position at Hyatt Regency Portland Convention Center?
Summary
WE ARE LOOKING FOR an Event Planning Manager
Job Summary:
It’s time to elevate your career in Event Planning, and join the Hyatt Regency Portland team! Just steps away from the Oregon Convention Center, the Hyatt Regency Portland at the Oregon Convention Center offers an experience like nowhere else. As the largest hotel in Oregon, we welcome groups of all sizes and passions! You will have an opportunity to take your expertise and enthusiasm for events, and turn ideas into reality! At your fingertips, you will have 20 customizable event venues offering over 39,000 square feet of event space. Whether a small boardroom gathering or events up to 1,200 guests, you’ll be able to build your experience in a gorgeous environment you’ll be proud to call home.
The Event Planning Manager is responsible for effectively coordinating details of meetings, conventions and social programs involving Food and Beverage and/or Hotel Guestroom blocks. They will act as a liaison between an Organization and the Hotel, detailing all aspects of the group’s stay to ensure a seamless attendee experience. It is essential that this individual be an expert at building relationships and trust with Meeting Planners and Hotel Partners including the Oregon Convention Center, Travel Portland, Housing Companies, and preferred in-house and local vendors.
This position will host hotel tours and planning visits, support group’s menu development and tastings, review and implement contractual obligations, actively manage guestroom block yield, and facilitate communication before, during and post event with clients and pertinent hotel staff to ensure a high level of service.
The Event Planning Manager is a leader in the hotel, participating in and supporting initiatives within the Sales and Event team. The manager also works closely with an assigned Coordinator and other support staff.
Responsibilities include but not limited to:
- Implement contractual commitments, generate Event Details, and ensure timeliness of final payments and deposits
- Actively manage Guestroom block yield in accordance with the contract
- Serve the customer by understanding their needs and recommending the appropriate features and services to best meet and exceed their expectations
- Work directly with clients, gathering necessary information for guestroom arrangements, menu planning, room set-up and diagrams, event agendas, rental orders, décor, estimates and billing details, and any other requirements relevant to their event in a timely manner, assisting with those items as necessary
- Interact effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment
- Work closely with industry partners as a representative of the hotel, city and brand
- Act as the on-site contact with flexibility to work evenings, weekends and holidays, as applicable
What are the additional benefits of working at the Hyatt Regency Portland?
- Health Benefits for you and your dependents
- Paid Vacation, Sick and Holidays
- 401K Plan with Matching Contributions
- Employee Stock Purchase
- Wellbeing Programs
- Tri-Met discount
- Complementary Meals
- Tuition Reimbursement Program
- Family Bonding Benefits as well as Oregon Paid Leave
- Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world
- Opportunities to participate in our Hyatt Regency HyPride Program
- A supportive and inclusive work environment that values diversity and teamwork
In 2024, Hyatt Regency Portland received, AAA Four Diamond Award and Trip Advisor Traveler’s Choice Award. We received recognition for a GBAC Star Accredited Hotel. As a Company we received Fortune's 100 Best Companies to Work For® – FORTUNE and Great Place to Work® –
America's Best Employers for Diversity – Forbes, and 100 Best Workplaces for Millennials – FORTUNE.
About Hyatt Regency Portland
Being part of the Hyatt Regency Portland family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.
We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt hotels or offices.
Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Qualifications
- A minimum of 2 years of hotel event sales/event planning or comparable experience is strongly preferred
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge and be able to learn new computer and web-based applications
- Candidates should be extremely detail oriented and organized
- Previous hotel F&B operational experience or exposure is a plus
- Ability to work under pressure
- Ability to preserve confidentiality and be able to work in a team environment
- Exceptional time management and organizational skills
