What are the responsibilities and job description for the EVENT SALES MANAGER position at Hyatt Regency Portland Convention Center?
Summary
WE ARE LOOKING FOR an Event Sales Manager
Job Summary:
It’s time to elevate your career in Events, and join the Hyatt Regency Portland team! Just steps away from the Oregon Convention Center, the Hyatt Regency Portland at the Oregon Convention Center offers an experience like nowhere else. As the largest hotel in Oregon, we welcome groups of all sizes and passions! You will have an opportunity to take your expertise and enthusiasm for events, and turn ideas into reality! At your fingertips, you will have 20 customizable event venues offering over 39,000 square feet of event space.
The Event Sales Manager is responsible for selling and servicing events, which may include, but not limited to Corporate Events, Association Events, Galas, Holiday Parties and Weddings. Primary sales efforts are in Banquet Food and Beverage and includes menu planning, agenda setting and hotel meeting services. Must be effective at selling, both proactively and reactively, the services of the hotel to gain commitment from the client and work well with all departments in the hotel to ensure that services are delivered as communicated to the client. Responsibilities also include contract review and facilitating communication before, during and post-event with pertinent hotel staff to include obtaining and detailing all food, beverage, set-up and A/V needs, managing room blocks and pick up, billing instructions and final review to ensure a high level of service. The Event Sales Manager is the on-site contact and is responsible for the smooth execution of groups and events. High quality of selling, planning, implementation, and executing is required. The Event Sales Manager is a leader in the department, participating in and supporting initiatives within the Sales and Event team. The manager also works closely with an assigned Coordinator and other support staff.
Responsibilities include but not limited to:
- Respond to incoming event opportunities including e-mails, walk-ins and phone calls
- Build and strengthen relationships with existing and new customers to enable future bookings.
- Execute contracts and BEO’s and ensure timeliness of final payments and deposits
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
- Work directly with clients, gathering necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
- Interact effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment
- Onsite to service all events and in-house groups and be available weekends/ holidays.
What are the additional benefits of working at the Hyatt Regency Portland?
Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
- Health Benefits for you and your dependents
- Paid Vacation, Sick and Holidays
- 401K Plan with Matching Contributions
- Employee Stock Purchase
- Wellbeing Programs
- Tri-Met discount
- Complementary Meals
- Tuition Reimbursement Program
- Family Bonding Benefits as well as Oregon Paid Leave
- Complimentary hotel nights, friends & family discounts at Hyatt properties around the world
About Hyatt Regency Portland
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit™ Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For®, Fortune’s Great Place to Work®, Fortune’s 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity.
Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must be proficient in general computer knowledge and be able to learn new computer and web-based applications
- Candidates should be extremely detail oriented and organized
- Previous catering sales experience, with background in selling and executing is preferred
- Ability to work under pressure
- Ability to preserve confidentiality, and be able to work in a team environment
- Exceptional time management and organizational skills.
