What are the responsibilities and job description for the Spa Concierge - Part Time position at Hyatt Regency?
Organization- Hyatt Regency Waikiki Beach Resort and Spa
Summary
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively and interact with guest, other departments, and team members.
Staying true to our Regency’s purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
The Spa Concierge at Na Ho'ola Spa at the Hyatt Regency Waikiki Beach Resort and Spa is to provide friendly, efficient registration and information to all guests, fellow associates, and visitors, and to foster an atmosphere of calm and relaxation.
Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. This position is also responsible for making product and treatment recommendations to spa guests in a way to maximize revenue, and productivities. Handles guest complaints with the utmost confidence, grace and concern for their satisfaction. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience.
This position is also expected to cross training of Spa attendant duties.
The hourly rate of pay is $18.00.
Perks:
Qualifications
Summary
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for an Operations Assistant Manager - Front Office to join our Rooms team. This role will have oversight of the Front Office and PBX areas. Additional responsibilities may include training, staff development and scheduling. The Assistant Operations Manager - Front Office will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position requires strong attention to detail and the ability to effectively and interact with guest, other departments, and team members.
Staying true to our Regency’s purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
The Spa Concierge at Na Ho'ola Spa at the Hyatt Regency Waikiki Beach Resort and Spa is to provide friendly, efficient registration and information to all guests, fellow associates, and visitors, and to foster an atmosphere of calm and relaxation.
Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. This position is also responsible for making product and treatment recommendations to spa guests in a way to maximize revenue, and productivities. Handles guest complaints with the utmost confidence, grace and concern for their satisfaction. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience.
This position is also expected to cross training of Spa attendant duties.
The hourly rate of pay is $18.00.
Perks:
- Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year after 90 days
- Discounted Parking
- Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
- Roth IRA and 401(K) options after meeting eligibility timeline
- Discounted Stock Purchase Options after meeting eligibility timeline
- Paid Sick, Vacation, Holiday time and 3 additional paid days off annually
- Paid Family Bonding Time and Financial Adoption Assistance
- Free and discounted room nights worldwide
- Employee Assistance Program through Compsych
- Additional discounts and partnerships via PerkSpot
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- Prior spa or luxury hospitality experience preferred
- Attention to detail
- Can work holidays
Salary : $1,000
