Food and Beverage Supervisor

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Food & Beverage Ops Supervisor at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Shift: 1st/2nd; must be available to work weekends and holidays.

Where great benefits lead to a life fulfilled.

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

• *Benefit Eligibility will vary by position 

Site Specific Perks

• Free on-site parking 

• Discounted shoes through Shoes for Crews twice per year

• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles 

• Water t-shirts provided (Activities and Engineering)

• Water bottles provided during shift 

• 40% discount from on-site Food & Beverage outlets

• Discounted golf at local course when open

• “Way to Go” Incentive - $5 per name mention deposited onto Wisely card

• Quarterly celebrations, Associate Appreciation Week, Employee of the Quarter 

• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• Birthday and holiday celebrations and team building outings

As a Food & Beverage Ops Supervisor, a typical day will include: 

• Inspects storage areas for organization, use of First In First Out (FIFO), and cleanliness and rectify any deficiencies.   

• Completes inventories (e.g., opening inventory) of supplies, food, and liquor, checks the stock, and requisitions necessary supplies.   

• Monitors dining rooms for seating availability, service, safety, and well-being of guests.   

• Assists other departments when needed to ensure optimum service to guests.   

• Ensures associates are trained in company core values, job roles, responsibilities, and technical and service aspects of the job.   

• Collaborates with management to formally recognize hourly associates' performance contributions.   

• Assists in hourly duties as needed to ensure proper coverage and guest satisfaction. 

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Food & Beverage Ops Supervisor at HVC: 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.