What are the responsibilities and job description for the Veterans Preferred - Coastal Provisions F&B Manager (Department Head) position at Hyatt?
Military Veterans are Encouraged to Apply.
We seek an experienced Restaurant Manager as the Department Head to oversee Coastal Provisions Restaurant!
Summary : The Restaurant Manager oversees assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service, and maximum profitability of all functions. S / he will train and motivate staff to exceed goals. The Restaurant Manager must have strong communication and analytical skills.
The Restaurant Manager shall always strive to provide exceptional service to internal and external guests. S / he will be responsible for exemplifying the Wild Dunes Resort Culture and promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential Job Functions :
- Maintains a commitment to customer service and guest satisfaction
- Leads and supervises the outlets' team
- Prepares forecasts and reports and assists in the development of the food & beverage budget
- Ensures physical atmosphere and cleanliness of the restaurant, including inspecting tabletops and side stations
- Takes initiative to develop and execute new promotions, events, etc.
- Conducts monthly staff meetings to include ongoing training and safety classes
- Works with culinary to create new food menus responsive to the local market
- Enforces high standards of hygiene and sanitation within the outlets
- Tracks payroll and revenue daily
- Ensures the security of monies, credit, and financial transactions
- Establishes par levels for supplies and equipment
- Supervises the performance, attendance, attitudes, appearance, and conduct of the team
- Implements strategies to continually improve revenues
- Recommends discipline and / or termination when appropriate of Colleagues
- Takes a proactive approach to coaching and counseling
- Attends appropriate resort, division, and department meetings
- Resolves guest issues promptly and with great care and effectiveness
- Maintains a strong knowledge of hospitality trends, mainly food & beverage
- Utilizes labor management tools to schedule and control labor costs
- Maintains up-to-date working knowledge of all resort amenities as well as any special events
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Communicates all pertinent information to the outlets' team
- Maintains a constant awareness of safety issues (i.e., broken glass, frayed electrical cords, leaks, broken locks, and reports suspicious persons). Reports all safety incidents to the on-duty supervisor.
- Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards
- Remains alert, courteous, and helpful to the guests and colleagues at all times
The Colleague is held accountable for all duties of this job and other duties as assigned.
Qualifications :
Experience & Education :
Job Requirements :
Working Conditions :
