Artist Training & Development Program Specialist

Position Summary

This is a project-based role, with an approximated 1 year term. This role is ideal for a highly motivated and communicative team player who excels at supporting senior leadership while fostering a supportive and structured environment for trainees. As an Artist Training & Development Program Operation Specialist, you will act as a bridge between the Head of Artist Training & Development and trainees, ensuring clear communication, constructive feedback, and an encouraging daily environment. This position offers an exceptional opportunity to explore the nuances of artist development and gain behind-the-scenes insights into the entertainment industry.

Who We Are

HYBE is transforming the music industry through innovation and a mission-driven approach: "We believe in music." We aspire to be the world's leading entertainment lifestyle platform, built on two core pillars: content that sets global trends and fans who are our valued customers. By constantly raising the bar for service excellence, we deliver premium experiences that resonate worldwide. Since our listing on the Korea Exchange (KRX) in October 2020, HYBE has continued to grow as a pioneer in the music and entertainment industry.

[Key Responsibilities]

Performance Tracking and Feedback Management

• Monitor and evaluate trainee performance across all classes, maintaining detailed and accurate records for each session.
• Collect feedback from instructors regarding trainee progress, areas for improvement, and achievements.
• Share feedback with trainees in a constructive manner, helping them align with program objectives and personal goals.
• Prepare and deliver regular performance reports to senior leadership, summarizing trends, challenges, and milestones.
• Build rapport with trainees to ensure they feel comfortable while also delivering sharp and meaningful feedback that drives growth.

Program Support and Coordination

• Assist the senior manager / director in developing and refining U.S.-tailored training programs, ensuring alignment with organizational goals.
• Collaborate with instructors and coaches to adjust curricula based on trainee performance and feedback.
• Coordinate scheduling and logistics for classes, workshops, and evaluations to ensure seamless execution of the training program.

Trainee Communication and Support

• Act as a primary point of contact for trainees, addressing questions and concerns related to program objectives, schedules, and performance expectations.
• Facilitate regular one-on-one or group feedback sessions to ensure trainees feel supported and engaged.
• Provide guidance to trainees on incorporating feedback into their training routines for continuous improvement.
• Act as a life coach for trainees, helping them navigate challenges and maintain balance in their daily lives at the center.

Collaboration with External and Internal Teams

• Work closely with external partners, including instructors and coaches, to ensure program goals are met effectively.
• Support the senior manager / director in managing external partner performance and ensuring alignment with program expectations.
• Collaborate with junior operations specialists to ensure smooth execution of day-to-day tasks and responsibilities.

Reporting and Analysis

• Analyze performance data to identify trends, strengths, and areas requiring additional support.
• Provide actionable insights to senior leadership, contributing to the development of strategic improvements for the program.

Innovation and Experimentation

• Participate in fostering a culture of experimentation and innovation within the T&D program.
• Suggest and implement process improvements to enhance trainee development and program efficiency.
• Explore behind-the-scenes aspects of artist development and the broader entertainment business to contribute to program growth and trainee success.

[Key Qualifications]

Required:

• Bachelor’s degree in performing arts, education, business administration, or a related field.
• Experience: 4-5 years of experience in program coordination, performance management, or a related role. A background in music or dance performance is highly preferred.
• Flexibility to work nights, weekends, and holidays as needed.
• Excellent interpersonal and communication skills, with a focus on constructive feedback delivery.
• Proven experience managing long-term projects with external partners.
• Strong organizational, interpersonal, and time-management skills.
• Ability to collaborate effectively across teams and adapt in a fast-paced environment.
• Proficiency in Microsoft Office/G Suite and office management software.
• Patience and enthusiasm for youth development, with cultural sensitivity toward trainees.
• Clear background check and ability to manage confidential information.

Preferred:

• Strong preference for experience in the music industry; additional experience in sports or performance arts industries is also valuable.
• Passion for talent development and a deep understanding of music and dance performance.
• Detail-oriented with a proactive approach to solving challenges.
• Adaptability to work in a dynamic, fast-paced environment.
• Background in youth and leadership development.

Salary: $75,000-$90,000