What are the responsibilities and job description for the People Operations Manager position at Hybrid?
Hybrid is a Digital Media Company that creates compelling media for prestigious leaders in education, including NYU, Columbia University, Drexel, and many more across the world. Our global reach extends to our team, with offices in the UK, Kuala Lumpur, and Sydney.
Using our expertise in design, data, and storytelling, we help clients leverage digital advertising to expand their reach and drive real change. As a high-growth business, with 40% year-on-year growth, we are expanding our team with key roles that will support our continued success.
The Role:
We’re looking for a People Operations Manager to oversee the day-to-day operations of our Philadelphia office while supporting our global people function. This role requires exceptional multi-tasking skills working across a mix of employee experience, office coordination, operations, office management/facilities, and recruitment coordination.
Reporting directly to the COO, you’ll play a key role in creating an efficient, well-organized workplace while ensuring our employees feel supported, engaged, and set up for success.
Key Responsibilities:
- Performance & Training Coordination: Assist in scheduling performance reviews, tracking training programs, and supporting managers with tools for employee development.
- Recruitment & Onboarding Support: Partner with hiring managers and recruiters to coordinate job postings, schedule interviews, and ensure a seamless onboarding experience for new hires.
- Office & Facilities Management: Ensure the Philadelphia office runs smoothly, including managing office supplies, coordinating maintenance, handling vendor relationships, and ensuring a great working environment.
- Operations & Compliance: Support HR administrative tasks such as onboarding, offboarding, maintaining employee records, and ensuring compliance with employment laws.
- Employee Experience & Engagement: Organize team events, employee check-ins, and initiatives that promote a positive workplace culture.
- Benefits & Payroll Coordination: Work closely with finance and HR teams to ensure smooth payroll processing and benefits administration.
- Policy & Process Improvement: Help implement and improve people-related processes, from performance management to workplace policies.
- Global People Support: Collaborate with our teams across different locations to ensure consistency in HR and operational processes.
What We’re Looking For
- Experience in a People, operations, or office management role, ideally within a fast-paced, growing company.
- Strong organizational skills with the ability to juggle multiple priorities and keep things running smoothly.
- A hands-on, proactive approach - comfortable rolling up your sleeves and solving problems, enjoys face-to-face collaboration and being in the office, working with the team to foster a positive workplace culture.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels.
- Knowledge of HR best practices, employment compliance, and office management processes.
- Familiarity with HRIS, ATS, or other HR tools is a plus.
- Willingness to work across time zones and occasionally travel (up to 20%).
What We Offer:
- Competitive salary
- Health, Vision, and Dental insurance
- 401k plan & Retirement Saving Plan
- 20 PTO days paid Christmas & New Year break public holidays
- Monthly wellness contribution (e.g., gym membership)
- Access to a free, state-of-the-art gym
- Career progression opportunities in a fast-growing company
- Annual Summer & Christmas Parties
- Charity fundraising challenges & volunteering days
We know that no candidate checks every box, and we encourage you to apply even if you don’t meet 100% of the requirements. At Hybrid, we believe that a diverse range of experiences and perspectives makes our team stronger!
