What are the responsibilities and job description for the IT End Point Engineer position at hydritechemicalco?
WHO WE ARE
We are a company where people matter.
We are family driven.
We are financially strong.
And we are looking for problem-solvers to join our growing team.
OPPORTUNITY
The primary purpose of this position is to manage and support the end-user computing environment, including Intune, Entra ID, and SCCM. The End User Engineer will be responsible for the design, implementation, and maintenance of end-user devices and applications, ensuring a seamless and secure user experience. This role will also involve collaboration with various departments to support business needs and improve overall IT operations.
PRIMARY RESPONSIBILITIES
- Design, implement, and manage end-user computing solutions utilizing Intune, SCCM, and Jamf.
- Implement and manage Single Sign-On (SSO), Enterprise Applications, Conditional Access, and Multi-Factor Authentication (MFA) using Entra ID.
- Configure and maintain endpoint management solutions, including device enrollment, compliance policies, application deployment, patching, and device configurations.
- Perform and monitor patching, compliance checks, and configuration hardening for end-user devices. Report metrics to manager.
- Regular review of upcoming patches and hardening to ensure proper implementation and security.
- Establish, configure, test, and maintain operating systems and application software.
- Recommend solutions for end-user computing utilizing current and emerging technologies.
- Anticipate and mitigate potential attacks through end user devices to ensure the security of the system.
- Monitor overall performance to proactively identify potential issues and tune appropriately.
- Perform root cause analysis on failed components or incidents and implement corrective measures.
- Work with others to establish and improve processes and procedures.
- May have sole responsibility for end user related projects
- Participate in disaster recovery exercises.
- Ability to manage multiple projects with minimal supervision.
- Create knowledge base articles to support internal processes and end-user troubleshooting.
REPORTING STRUCTURE
- This position reports to the IT End User Support Manager
EXPERIENCE AND EDUCATIONAL CRITERIA
- Bachelor’s degree preferred or relevant work experience.
- At least 1 year of related work experience.
- Technical background in end user compute and engineering.
- Experience in Entra ID utilizing Single Sign-On (SSO), Enterprise Apps, and Conditional Access.
- Experience in MDM tools like Intune, SCCM, and Jamf.
- Experience with migrating from SCCM to Intune is a plus.
- Familiarity with Patch My PC for third-party patching is a plus.
- Experience collaborating with third-party vendors is a plus
JOB EXPECTATIONS
- Uphold Hydrite’s Standard of Excellence through a continuous commitment to maintain quality facilities and provide quality products and services to internal and external customers.
- Participate in RCRA, regulatory, health & safety, and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant.
- This is an in-office position, requiring regular attendance in our Brookfield office.
- Perform all duties outlined in relevant SOPs and all other duties to be assigned.
- Work with other staff members to maintain workload balances. Provide back-up support as necessary.
- Support effective communication with all Hydrite departments where responsibilities overlap to ensure the success of the branch team.
BENEFITS
Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.
WHY HYDRITE?
Watch this Why Hydrite video to find out: https://vimeo.com/201673899
WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA
- LinkedIn: linkedin.com/company/hydrite-chemical-co-
- Facebook: facebook.com/hydrite
- YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI
Learn more about Hydrite on our website: www.hydrite.com/careers
Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm
