Demo

Client Service Manager - Employee Benefits

Hylant
Hylant Salary
Cleveland, OH Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 5/11/2025

The Opportunity: 

The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner that is consistent with the Hylant Core Values. 

 

Are You A Match? 

The Client Service Manager is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 3 years’ experience in Employee benefits (Mid-Large Group Market), you will need a Life and Health insurance license in good standing. 

 

In This Role You Will Execute On: 

  • Technically competent in Employee Benefits (Mid-Large Group Market).
  • Understanding and adoption of Hylant Tools & Processes.
  • Retention Goals: 95%.
  • Drive compliance with Client Engagement Strategy and adherence to Written Service Timeline (WSTL).
  • Prepare open enrollment materials. Coordinate online enrollment systems with Analysts.
  • Conduct implementation and onboarding meetings with clients as needed.
  • Lead Strategy as it pertains to the Employee Benefits program

In This Role You’ll Need:
 

  • Self-directed team player.
  • Loves client management, problem solving and strategic planning.
  • Passionately and professionally persistent with clients changing needs.
  • Exceeds at being a professional advisor to benefits buyers and team members.
  • Disciplined, organized and efficient, effective at time management.
  • Ability to handle multiple projects at the same time effectively.
  • Intelligent quick learner
  • Acts consistent w/ Hylant Core Values (Integrity, Excellence, Team, Responsibility and Respect)

 

 Why Hylant? 

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in seven states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.  

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. 

#LI-Hybrid

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Client Service Manager - Employee Benefits?

Sign up to receive alerts about other jobs on the Client Service Manager - Employee Benefits career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806

Sign up to receive alerts about other jobs with skills like those required for the Client Service Manager - Employee Benefits.

Click the checkbox next to the jobs that you are interested in.

  • Account Management Skill

    • Income Estimation: $66,681 - $80,903
    • Income Estimation: $72,503 - $94,029
  • Capital Budgeting Skill

    • Income Estimation: $178,246 - $319,071
    • Income Estimation: $209,675 - $307,778
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Hylant

Hylant
Hired Organization Address Fort Wayne, IN Full Time
The Opportunity: The Surplus Lines Coordinator temporary role is responsible for processing Surplus Lines requests/place...
Hylant
Hired Organization Address Indianapolis, IN Full Time
The Opportunity: The Surplus Lines Coordinator temporary role is responsible for processing Surplus Lines requests/place...
Hylant
Hired Organization Address Birmingham, MI Full Time
The Opportunity: The Surplus Lines Coordinator temporary role is responsible for processing Surplus Lines requests/place...
Hylant
Hired Organization Address Ann Arbor, MI Full Time
The Opportunity: The Surplus Lines Coordinator temporary role is responsible for processing Surplus Lines requests/place...

Not the job you're looking for? Here are some other Client Service Manager - Employee Benefits jobs in the Cleveland, OH area that may be a better fit.

Client Manager Employee Benefits

The Fedeli Group, Independence, OH

AI Assistant is available now!

Feel free to start your new journey!