What are the responsibilities and job description for the EntryLevel Customer Service Rep position at Hype Tier?
Job Description
Job Summary
The Entry-Level Customer Service Representative will serve as the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience. This position requires strong communication skills, problem-solving abilities, and a customer-focused mindset.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person in a professional and friendly manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Document customer interactions and maintain detailed records in the company’s CRM system.
- Collaborate with other departments to address and resolve customer needs.
- Assist with order processing, account updates, and general administrative tasks.
Qualifications : Qualifications
Qualifications
Additional Information
What We Offer
Salary : $38 - $48
