Senior Business Process Specialist - Defense Travel Administrator (DTA)

About Us:

Hyperion Solutions Group (HSG) is a Service Disabled, Veteran-Owned Small Minority Business. HSG provides professional services and innovative solutions to our clients. Our expertise ranges from strategic intelligence analysis, intelligence resources requirements, force development, budgeting and resources management, strategic planning, strategic communications, and knowledge management services, among others. Hyperion Solutions Group is located in Bowie, MD. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

HSG has an immediate opening for a Senior Business Process Specialist – Data Travel Administrator supporting the Office of the Deputy Chief of Staff, Intelligence (G-2), Department of the Army. The position is in the Washington, DC/Pentagon area. This is a full-time position.

Responsibilities:

·       We are seeking an experienced Senior Business Process Specialist - Defense Travel Administrator (DTA) with 14 years of expertise in managing and optimizing defense travel systems, processes, and policies. In this critical role, you will be the subject matter expert on all aspects of the Defense Travel System (DTS) and related procedures, ensuring compliance with government regulations while streamlining processes to enhance efficiency and accountability.

·       As a senior-level professional, you will collaborate with internal teams, external stakeholders, and leadership to design, implement, and maintain robust travel management systems and procedures for defense-related organizations.

Requirements:

·       Expert knowledge of the Defense Travel System (DTS) and the execution activities as a Defense Travel Administrator (DTA)

·       Working knowledge of reviewing, interpreting, coordinating, and responding to internal control issues and solutions

·       Possess an understanding of the Travel Office missions and responsibilities, to fulfill the duties associated in the conduct of the Defense Trave System (DTS) requests (ODTA level) in support of Army staff operations

·       Experience in resolving customer service issues for DTS to include Government Travel Charge Card (GTCC) related questions

·       Experience in coordinating and tracking trouble tickets, refer appropriate issues to the Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles, and Travel Assistance Center (TAC), to resolve customer issues that cannot be handled at the local level

·       Knowledge of the DTS organization structure, verify the DTS user permission levels, provide an appropriate separation of duties, and manage the organization’s DTS training program as defined in DoDI 515.31 Vol. 3

·       Experience in providing support to incoming and outgoing personnel in the Government Travel Card (GTC) Program, process GTC credit applications, conduct monthly GTC reviews, prepare draft monthly GTC reports, and assist in Inspection preparations of GTC program

·       Working knowledge to disseminate new guidance via e-mail and/or G-2 intranet portal pertaining to DTS

Minimum Education:

        ·       Bachelor’s degree

        ·       Must possess a DTA certification from DTMO within 2 years

Minimum Experience:

        ·       Fourteen (14) years of experience as an Army administrative specialist with financial responsibilities at echelons from tactical to strategic.

       ·       At least one (1) year of DTS Local Level Service Help Desk experience, to include OFTA support

       ·       Ability to prepare and /or review DTS Standard Operating Procedures (SOP) and provide relevant recommendations for improving established processes

       ·       Possess good oral and written communication skills.

Security Clearance:

• Must have an active TS/SCI clearance on Day 1

Desired:

• Broad understanding of the Army Modeling & Simulation Community.
• Excellent writing, briefing, and analytical skills.