ONISTE INTERVIEW - ServiceNow Platform Engineer || McLean, VA/ Richmond, VA/ Plano, TX - W2 Only

As a Senior ServiceNow Platform Engineer, you will work hands-on with CMDB, IT Asset Management, and integrations. You'll lead software craftsmanship, collaborate across Agile teams, and deliver reliable, scalable solutions using cutting-edge tools and technologies.

• Develop ServiceNow CMDB and IT Asset Management modules

• Integrate with enterprise tools/systems

• Work with product owners on application capabilities and testing scenarios

• Improve software engineering practices

• Contribute across Agile teams on full-stack technical solutions

• Promote resilience, availability, scalability, and engineering best practices

• Stay current on tech trends and mentor other engineers

• 3 years in IT Asset Management

• 3 years in CMDB

• 3 years in Workflow Development

• API integration experience

• Proficient in JavaScript

• 7 years of ServiceNow platform/application development

• Strong experience with:

  • CMDB and IT Asset Management

  • ServiceNow objects (tables, business rules, client scripts, UI actions, UI policies, script includes, workflows)

  • REST/SOAP integrations, GlideScript, and JavaScript

  • Functional data setup (Notifications, SLAs)

• Ability to translate business needs into technical stories and testing strategies

• Mentor engineering teams and contribute to overall system architecture

• ITSM (Incident/Change Management)

• ServiceNow Developer Certification

• AWS experience (recent migrations)

• Apache Hive and SQL

• Customer Status Qualifier: Utilize customer interaction datasets to improve business insight

• Build and maintain data pipelines

• Lead code reviews and CI/CD processes

• Proof-of-concept and production readiness validation

• Work closely with internal stakeholders and customers