Demo

Director, HCI Operations Planning

Hyundai Capital America
Irvine, CA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/21/2025

Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits :

  • Medical, Dental and Vision plans that include no-cost and low-cost plan options
  • Immediate 401(k) matching and vesting
  • Vehicle purchase and lease discounts plus monthly vehicle allowances
  • Paid Volunteer Time Off with company donation to a charity of your choice
  • Tuition reimbursement

What to Expect

The Director of HCI Operations Planning is responsible for planning, leading and managing the process and operations of Hyundai Capital Insurance Warranty / CPO Products initiatives to ensure that it aligns with organizational objectives. Provide direction sets milestones allocate responsibilities and drives toward and monitor results ensuring strategic objectives are met in a timely manner.

What You Will Do

1. Process Innovation

  • Identify improvement opportunities, formulate recommendations, develop solutions and execute approved final recommendations.
  • Work with departments / team to solve problems, encouraging a diversity of opinion while lending expertise to the process and work with business areas to implement changes / solutions.
  • Understand operating processes, assess current effectiveness, provide thought leadership / recommendations on how to best optimize current processes and articulate to senior management.
  • 2. Project Management

  • Develop project plans specifying goals, budget, strategy, and staffing, scheduling, identification of risks, contingency plans, and allocation of available resources to gain approval for proposed projects.
  • Meets financial objectives by forecasting requirement, preparing an annual budget; scheduling expenditures, analyzing variances initiating corrective actions.
  • 3. Strategy

  • Plan and lead the development of operation strategies and performance metrics in support of department objectives.
  • Work with senior management to set performance analytics, identify, and evaluate growth opportunities.
  • 4. Management

  • Hire, train, reward and develop associate succession planning and team development. Prepare development plans and administer coaching, disciplinary actions, and terminations as needed
  • Effectively communicate corporate and department objectives on a regular basis. Motivate and create a positive working environment to achieve productivity and performance standards.
  • Qualifications

    What You Will Bring

  • 7 years of related experience preferable insurance, auto industry.
  • Bachelor's degree, MBA is a plus.
  • Ability to handle multiple tasks in a rapidly changing business environment
  • Ability to coordinate with multiple departments to achieve business objectives
  • Strong PC skills, including Excel, word and PowerPoint required
  • Strong organizational / planning skills
  • Resourceful and innovative problem solving skills-focus on how to make things happen
  • Work Environment

    Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

    The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

    California Privacy Notice

    This notice only applies to our applicants who reside in the State of California.

    The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

    If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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