What are the responsibilities and job description for the Business Development Representative position at Hyundai Motor?
Our company is looking for a BDC Representative at HYUNDAI MONTGOMERY to join our team at HYUNDAI MONTGOMERY AL
Responsibilities:
Check email frequently and respond to inquiries immediately;
Present initial financing options based on customer needs;
Answer customer calls and establish follows-up with sales appointments;
Deliver inquiries/messages intended for other sales personnel and departments promptly;
Provide customers with initial product information and direct them to the appropriate dealership resources;
Direct customers to product information resources, including those available on the internet;
Handle all incoming internet and phone leads;
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management;
Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner;
Follow up with leads that are not ready to make an appointment or no-show;
Contacting clients prior to appointment date to confirm appointment;
Mailing marketing letters to provided leads;
Following up post visit to ensure customer satisfaction;
Receiving inbound sales phone calls and leads;
Placing outbound phone calls to potential leads.
Requirements:
Coachable and able to follow a specific process
Friendliness, enthusiasm, reliability, with a positive “team-player” attitude
Time management, prioritization skills, and the ability to multi-task are required
Previous automotive dealership experience a plus
Flexible availability
Excellent written and verbal communication skills
Comfortable making outbound calls daily
Prior internet sales, BDC, or related experience a plus
Strong work-ethic with the ability to work in a fast-paced, results-driven environment
Be self-motivated and goal oriented.
Benefits:
Medical, Dental, and Vision Plans
Paid Basic Employer Life Insurance
Additional Supplemental Insurance
Wellness Program
401(k) Plan with match
Paid Time Off
Employee Purchase Program
Training Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.
Salary : $48,000 - $87,000
