What are the responsibilities and job description for the Automotive Service Advisor position at Hyundai of Catonsville?
AUTOMOTIVE SERVICE ADVISOR
Dealership
Antwerpen Hyundai of Catonsville
6440 Baltimore National Pike
Catonsville, MD 21228
Job Type: Full-Time
NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Hyundai Dealership in Baltimore, MD.. Qualified applicants must have great commination skills who would like to be part of a team that enjoys taking care of customers.
Job Summary
We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.
Benefits
- Sundays Off
- Competitive Pay
- Aggressive Pay Plan with No Caps
- Room for Advancement and career growth
- Sales Training and Certification Program
- Medical/Dental/Vision
- 401K
Requirements
- Excellent customer service skills are a MUST
- Previous Service Advisor experience required – 2 years preferred
- Reynolds and Reynolds experience highly preferred
- Clean driving record and valid driver’s license
- Self-starter mentality and ambitious spirit preferred
- Professional groomed personal appearance
- Ready to waste no time on learning new product and eager to improve
Job Duties:
- Understand Customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times
