What are the responsibilities and job description for the Service Scheduler position at Hyundai (Streetsboro)?
Job Description
Job Description
Description : About Us
At Great Lakes Hyundai of Streetsboro, we provide exceptional services to our clients and are known for our commitment to efficiency and reliability. We are currently seeking a highly organized and detail-oriented Service Scheduler to join our growing team. If you thrive in a fast-paced environment and have a passion for scheduling and optimizing resources, we want to hear from you!
Key Responsibilities
- Schedule and coordinate service appointments for customers, ensuring that all appointments are efficiently allocated to available technicians.
- Manage and update the service calendar to reflect any changes, cancellations, or rescheduling.
- Collaborate with technicians and other departments to ensure resources are allocated effectively and customer expectations are met.
- Communicate with customers regarding appointment times, delays, or changes.
- Track service delivery progress and ensure timely service completion.
- Handle customer inquiries regarding service scheduling and provide timely responses.
- Maintain accurate records of service activities, appointments, and feedback.
- Assist in managing service requests and escalate issues when necessary.
- Monday-Friday 9AM-6PM.
Requirements : Qualifications
It is the policy of (Name of Company) not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
