Account Executive

 Job purpose
A sales role responsible for maintaining and supporting current customer relationships, developing new business and increasing sales.

Duties and responsibilities
 

• Develops and maintains relationships with potential and existing customers in the food service industry.  Calling on customers within the following verticals but not limited to: High traffic restaurant, quick service restaurants, caterers, boutique lodging and wholesale bakeries.
• Manages, retains and grows sales within the existing customer base.
• Applies knowledge of industry trends to match products to the needs of customers to maximize account penetration. 
• Identifies and locates new customers through a variety of methods including networking and cold calling.
• Follows company-defined onboarding processes to ensure successful onboarding of each new customer.
• Maintains strong familiarity of all product categories available to be presented and sold to the customer base.
• Follows Pipeline review process with consistent communication to ensure meeting of revenue goals.
• Prepares and reports results, status of accounts, and leads to Vice President of Department.
• Answers inquiries from customers concerning products, their uses, and the industry at large.
• Provides information, quotes and credit terms to customers.
• Collaborates with purchasing, customer service, operations, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are delivered correctly.
• Attends and participates in monthly sales team meetings.
• Easily learns and quickly embraces new concepts, processes, and products.

• Works with office associates to maximize responses to customer needs.
• Develops and maintains positive relationships with our Customer Service Associates.
• Develops and maintains positive relationships with our Purchasing Department Associates.
• Communicates clearly and respectfully with employees at all levels of the organization.
• Exhibits professional conduct.
• Learns and applies I. Halper business policies and practices.
• Follows I. Halper employee handbook policies and guidelines.
• The position includes all other responsibilities that may be necessary to fulfill the duties associated with an Account Executive or as may be assigned.

Required Qualifications
 

• Entrepreneurial approach and mindset
• Ability to work independently
• Organized with attention to detail
• Excellent verbal and written communication skills with the ability to convey information in a professional and courteous manner  
• Excellent sales and negotiation skills
• Strong time management skills
• Strong problem solving and conflict resolution skills
• Strong presentation skills
• Understanding of sales pipeline cycle
• Thorough understanding of products typically sold in the food service industry  
• Proven ability to build and maintain relationships with customers
• Working knowledge of Microsoft Office Suite, with an emphasis on Excel 

Preferred Qualifications

• Proven record of accomplishment in food service distribution or other field sales related industry

Working conditions

The Company will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job.  Please speak with the Director of Human Resources should you require an accommodation or have any questions.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as desktop/laptop computers, photocopiers and smartphones.

Position Type/Expected Hours of Work
This is a full-time, exempt position at approximately forty hours per week.  Days and hours of work may vary throughout the week to accommodate business or customer needs.  This position may occasionally require longer hours when workload or project deadlines require it.  Overtime is not paid for this exempt position.
Travel
Frequent local travel throughout the New York City metropolitan area and occasional long- distance travel is required for this role.    

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; climb stairs; use hands to finger, handle or feel a keyboard, handheld phone or device; and reach with hands and arms.   The employee is also required be able to lift objects up to 30 pounds and sit for hours of the workday and while traveling.

Direct reports

There are no direct reports

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