What are the responsibilities and job description for the Functional Analyst position at i-Link Solutions Inc?
- Support the development of both enterprise applications and rapid prototypes by leveraging an Agile software development life cycle
- Work with product owners and stakeholders to collect, capture, and refine requirements
- Assist with product backlog maintenance and grooming
- Develop and execute manual test plans as per test cases.
- Perform internal user acceptance testing (UAT) before sharing with the client for UAT.
- Develop UAT scripts, user guides, and System Help documentation
- Provide troubleshooting and support for user issues
- Provide post-go-live technical support to the system users.
Position Requirements
- 6 years of experience performing business and functional analysis on customer requirements
- 6 years of experience in client interactions, including dealing with refining requirements and supporting UATs
- 6 years of experience with Agile development methodologies
- 6 years of experience writing requirements, test cases, and other documentation
- Experience interacting with multiple testing/development teams concurrently in order to have situational awareness of the status
- Experience with project and requirement management software, including JIRA, TFS, and Confluence
- Ability to work in a highly dynamic, fast-paced environment with aggressive project timelines and continual client delivery
- Ability to quickly grasp new concepts, comprehend the intent of a client's needs, and help shape and form the solution by leveraging team capabilities
- Possession of excellent oral and written communication skills as well as problem-solving and analytical skills
- Works collaboratively with other team and application developers and exhibits strong interpersonal skills; ability to prepare correspondence and documentation.
- Strong execution mindset to perform independently, manage assigned tasks, and report progress.
- College/Technical Degree with 8-10 years' of IT experience with increasing responsibilities, knowledge, and expertise.
