What are the responsibilities and job description for the IT Specialist position at I-Link Solutions?
Job Title : IT Specialist - Mid-Level
Task ID : HBITS-06-13773
Position Duration : 24 Months
Client : State of NY
Agency : OCFS
Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com
Description
Day to Day tasks to be performed by candidate include :
- Provide CONNECTIONS user support via in-person, email and
- telephone
- provide direct, on-site instruction to individual users and small groups
- provide instruction on newly released functionality
- deliver presentations to line staff
- monitor compliance with data entry requirements
- review training materials
- provide technical assistance with data warehouse
Mandatory Qualifications 1. 36 months of experience providing IT support to users. 2. 36 months of experience providing implementation support services. 3. 18 months of experience providing onsite systems support in a child welfare environment. 4. 18 months of experience in training staff in a child welfare application. 5. Bachelor's Degree Required
Documentation
i.e., Driver's License / Green Card / Visa and Passport if applicable)
Disclaimer : i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO / AA / M / F / Vet / Disability
