Administrative Assistant - Full-time

I/O Solutions, Inc.

Administrative Assistant

I/O Solutions is a human resources consulting firm and national test publisher located in suburban Oak Brook, IL. The Administrative Assistant position could be ideal for a new (yet mature) graduate or a more seasoned individual with experience in a professional environment. This job will be onsite 5 days a week at our Oak Brook office (remote work not available). Internally, this role’s title is a “Consulting Coordinator.”

Description of Potential Duties

The main duties of this role can be broken down into two administrative areas, as listed below. A general overview has been provided outlining the overall tasks related to the area. This list is not meant to be all encompassing. While not required, there are opportunities to travel out of state to assist with project administration if that is of interest to you.

Administrative and Team Support Tasks

• Coordinate detailed printing and shipping for various project steps (item reviews, written examinations, assessment centers, etc.); high attention to detail is necessary to complete this successfully.
• Collect materials, pack, and ship to site. Track all shipping logistics.
• Review and proof documents related to, but not limited to, reports, schedules, instructions, data, etc.
• Complete mail merges of client candidate information.
• Data entry of critical assessment center data. Proof data-entry; Proof final assessment center scores.
• Manage physical and electronic files related to large scale consulting projects.
• Create/modify administrative materials related to assessment administration.
• Oversee the management of technology equipment like voice recorders, video cameras, hard drives, tablet computers, etc.
• Track office inventory and order additional supplies when needed.
• Administer local written examinations and assessment administrations to clients.
• *Potential travel out of state for assessment administrations (open to discussion with hiring manager); not required but an option.

Assessor Recruitment and Project Coordination Tasks

• Serve as primary recruiter for public safety personnel assessors (evaluators/raters) in I/O Solutions' assessment processes for external clients. Make recruiting calls, manage recruitment processes, and handle day-to-day record keeping associated with this function.
• Consult with project manager on regular basis to provide status updates and to finalize assessor pool.
• Make all travel-related arrangements for assessors (flights, hotel, etc.) while holding to relevant company fiscal guidelines.
• Coordinate expenses and reimbursements for assessors; includes travel mileage and honorariums.
• Secure assessment meeting space (near client location) when needed.
• Coordinate with assessment hotel regarding meeting room details and other critical arrangements regarding the assessment.
• Use talent agencies to hire actors as needed. Will serve as the contact person for the agency.

Position Requirements

• An associate's degree is required. Suggested fields include psychology, business, human resources, communications, criminal justice.
• A bachelor's degree in psychology, business, human resources, communications, criminal justice, or related areas is ideal.
• While no minimum experience is required, any experience in a professional environment is strongly preferred. Our business is a professional services consulting firm, and we work with government agencies such as cities, counties, and state public safety (police, fire, etc.) departments. You must be articulate, mature, and professional.
• Strong skills related to Microsoft Office products (i.e., Excel, Word, etc.).

Critical Skills and Abilities and Other Requirements

• Ability to work quickly/efficiently on tasks, while maintaining a meticulous and uncompromising attention to detail (proofing and data-entry)
• Strong initiative and self-management skill; high level of responsibility and willingness to take responsibility for assigned projects; balance multiple projects with various deadlines
• Willingness to seek information about projects, actively engage in your training (seek out information during training), and consistently build on your knowledge base without prompt
• Professional presence and demeanor; strong customer service orientation is essential
• Strong quality focus
• Strong skills related to Microsoft Office products (i.e., Excel, etc.)
• Excellent interpersonal skills—Ability to fit seamlessly with co-workers and to project a strong/positive client orientation
• Strong oral communication skills
• Strong written communication skills needed to develop technical documentation, assessment exercises, supporting assessment documents, etc.
• Strong organizational skill
• Moderate analytical and problem-solving skills

Application Instructions

Interested applicants should apply with a one-page cover letter and resume to hr@iosolutions.com. Please put “Administrative Assistant” in the subject line.

Please visit our website below for more information about our organization. We are located at 1520 Kensington Rd, Suite 110, Oak Brook, IL. Reliable transportation is needed for this position for travel to our offices.

I/O Solutions values diversity and is an equal opportunity employer. Industrial/Organizational Solutions, Inc. www.iosolutions.com

Additional Company Background

I/O Solutions’ products and services can be categorized into three distinct areas: 1) development, marketing, and sale of off-the-shelf examinations/assessment tools, 2) development of custom public-sector entry-level and promotional testing/assessment tools, and 3) third-party recruiting, application processing, test administration and secondary screening assistance for municipalities. Functions one and two are provided under the name I/O Solutions, while function three is provided as a service of I/O Solutions under the name Public Safety Recruitment (PSR). Our consulting division specializes in the development, validation, and implementation of selection systems for clients in the public sector (particularly police, fire, and other public safety agencies). We work with the largest municipalities in the U.S. to develop entry-level written examinations, structured interviews, promotional job-knowledge examinations, assessment centers, performance evaluation systems and similar tools.

We pride ourselves on our ingenuity, attention to detail in working with clients, responsiveness to client needs, and our reputation in the realm of public-safety testing. In addition, we strongly value our organizational culture as a fun, fast-paced, and energetic work environment! While our culture is relatively informal, our expectations are not. I/O Solutions is a small group of dedicated professionals, and we are looking to expand our consulting team and research & development teams with individuals who share our work values!

Additional Information-- The Opportunity

I/O Solutions is continually growing and seeking new members for our consulting staff and research and development team! The current opening is for an administrative assistant (internally called a consulting coordinator) on our consulting team. This position requires many administrative responsibilities but offers an excellent learning opportunity for a candidate interested in high-stakes employee selection.

Job Type: Full-time

Pay: $51,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $51,000 - $57,000