What are the responsibilities and job description for the 2nd Shift (4pm-Midnight) Transportation Clerk position at I Supply Company?
I Supply is a Food Distribution Center with an opening for a 2nd Shift Transportation Clerk.
Benefits of Working for I Supply
- Weekly Pay
- Paid Orientation
- Paid Equipment Training
- Overtime Pay
- Medical, Dental, Vision (starts first month after 60 days have been completed.)
- 401k
- Company sponsored short term disability
- Paid holidays
- Vacation and PTO
Essential Duties and Responsibilities:
- General office duties including filing.
- Answering telephone.
- Contacting customers with schedule changes or delays.
- Monitor drivers on route and check in with driver if there are any issues.
- Ensure routes are running on time.
- Handle driver complaints or concerns.
- Handle store/customer complaints or concerns.
- Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email.
- Contact stores/customers to give updates throughout routes and notify any changes, delays, or issues.
- Might be required to assist drivers with hotel issues (finding a hotel and receipt confirmation).
- Review all paperwork from return driver packet and submit to appropriate departments.
- Assign routes in forward thinking program.
- Assemble driver packets - all invoices, pay sheet, pre-trip, route survey, return sheet and any other necessary documents for each route.
- Update backhaul spreadsheet.
- Create route check for following day.
- Monitor all drivers are arriving according to dispatch times.
- Utilize driver pool to cover call-offs or open routes prior to assigning routes to the standby drivers.
- Other duties as assigned.
Experience and Qualifications:
- Must be able to work independently.
- Good computer skills including Excel and Word.
- Must possess excellent customer service skills.
- Good verbal and written skills.
- Experience in the transportation industry preferred.
Physical Qualifications:
- Regularly work in an office setting but may be required to walk long distances within a warehouse.
- May experience exposure to freezer, refrigerated and dry sections of warehouse.
- Sit, bend, reach, casual dexterity for document processing and verbal and written communications.
- Occasional warehouse environment with noise, dust, odors and fluctuating temperatures.
- Regularly required to use hands and fingers to feel or operate objects, tools, controls, phones and computers.
- Frequently required to sit, stand, speak and hear.
- Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
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