Personal Banker

Part-time position Monday-Friday from 7:45 AM to 12:15 PM and help covering Saturdays (1-2 per month from 8:00 AM to 12:00 PM). Flexibility to help cover vacations as needed is desired.

Tellers and Personal Bankers are vital to our business at the i3 Bank. They are accountable for providing outstanding customer service and developing long-term relationships with our customers. This role covers a broad range of duties including accurate and efficient transaction processing, identifying and serving the needs of our customers and being a positive representative in the community.

Essential Job Functions

· Greet customers, accept deposits and cash checks using computer to enter transactions and perform various customer service-related duties.

· Process, scan and transmit daily work batches according to set procedures.

· Maintain a well-developed, current, working knowledge of the complete line of products and services offered.

· Practice a high awareness of customer confidentiality, security, and safety and internal control procedures.

· Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships (cross-selling) and provide the highest-level customer service.

· Identify fraudulent activity to help prevent potential losses.

· Responsible for opening and closing deposit accounts and any related transactions or questions.

· Balance teller drawer several times daily and at the end of each shift to ensure compliance with bank over/short policy.

· Control, maintain, secure cash drawer within established limits.

· Practice a high awareness of customer confidentiality, security, and safety and internal control procedures.

· Be responsible for the opening and closing of the branch following established policies and procedures.

· Perform other duties as assigned by the supervisor.

Job Requirements:

· High School Diploma or equivalent.

· Fiserv experience desired.

· Strong management and business development skills.

· Effective selling and cross-selling skills.

· Demonstrated verbal and written communication skills.

· Knowledge of customer service practices and principles.

· Ability to function as a team player.

· Ability to make sound decisions quickly and accurately.

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Opportunities for advancement
• Paid time off
• Paid training
• Profit sharing

Schedule:

• Monday to Friday
• 2 Saturdays per month from 8:00 AM - 12:00 PM

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person