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Receptionist - Temporary position (ADM-2)

Ibero-American Action League, Inc.
Rochester, NY Temporary
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Description : Summary :

Under the supervision of the Receptionist Office Admin Coordinator of Ibero-American Action League, Inc. the Receptionist is responsible for greeting staff and visitors and performs clerical duties.

Requirements :

Responsibilities, Relationships, and Duties :

  • Reports to the Receptionist Office Admin Coordinator.
  • Works 9 am to 5 pm Monday through Friday
  • Establishes and maintains good working relationships with staff, funding sources, related agencies, and other Ibero programs.
  • Answers all incoming telephone calls promptly, efficiently, and courteously.
  • Routes incoming calls and accurately records and delivers follow-up messages.
  • Maintains the reception area clean and organized.
  • Greets visitors and clients, ensuring a welcoming atmosphere by monitoring and opening the doors, and directing them to the appropriate staff.
  • Provides callers and visitors with information regarding program locations and agency services.
  • Provides clerical support to General Management staff, including but not limited to typing, translations, and making copies.
  • Safeguards confidential information.
  • Maintains a log to record the distribution of checks, or important documents, ensuring recipients sign for accountability and tracking purposes.
  • Receives and records all incoming funds from regular mail or various programs.
  • Handles incoming and outgoing mail, including sorting, date stamping, FedEx services, postage, and other related tasks.
  • Uses email communication to forward messages to staff.
  • Attends scheduled staff meetings and other assigned events.
  • Performs other duties as assigned by the direct supervisor.

Qualifications :

  • Bilingual (Spanish & English) required
  • High School Diploma or GED
  • One year of secretarial / front desk experience.
  • Pleasant, respectful manners while relating to the public are a must.
  • Ability to complete standard and complete clerical tasks.
  • Proficiency in the use of various types of office equipment including computers, software, copy machines, etc.
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