What are the responsibilities and job description for the Enterprise Technical Solutions Specialist position at IBM?
At IBM, we are seeking an experienced Enterprise Technical Solutions Specialist to join our team. As a key member of our organization, you will play a crucial role in driving the success of our clients by delivering technical solutions that meet their needs.
Your primary responsibilities will include:
- Understanding Client Challenges and Building Trust: You will work closely with clients to understand their technical challenges and establish yourself as a trusted advisor.
- Facilitating Use Case Exploration and Business Framing: You will lead use case exploration and business framing workshops to develop client value realization models.
- Leading Persuasive Technical Installs & Conversations: You will lead technical installations and discussions to persuade clients to act based on their requirements and the value provided by IBM's solutions.
- Creating Post-Deployment Customer Success Plans: You will develop post-deployment customer success plans aimed at continually increasing post-launch active user adoption of IBM's products.
To be successful in this role, you will need to have relevant experience and/or internships working with a diverse range of technology solutions, including Cloud and Application Development & Integration (Automation) & AI. You will also need to have hands-on experience in technology domains, proficiency in Agile practices, effective communication and relationship building skills, and self-motivation and problem-solving aptitude.
We offer a competitive compensation package, comprehensive benefits program, generous paid time off, training and educational resources, and diverse and inclusive employee resource groups. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
