What are the responsibilities and job description for the Service Billing Coordinator position at IBML - Imaging Business Machines?
ROLE AND RESPONSIBILITIES
- Process service billing includes the monthly batch processing as well as individual invoices outside the batch.
- Make corrections to service batch as deemed necessary by Assistant Controller-Revenue Management
- Generate and post invoices in Macola, print for distribution to customers, and distribute timely through customer preferred method including uploading to payment portals, email submission, and regular mail.
- Create new master orders in Macola for new contracts.
- Process contract changes in Macola for changes in master orders.
- Process credit memo documentation for service billing corrections.
- Research customer inquiries related to their service invoices and coordinate with service contract team.
- Coordinate the receipt of purchase orders when required by customer.
- Special Projects as assigned.
- Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues if needed.
PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor’s degree in accounting /finance or equivalent work experience.
- Must possess good time management and critical thinking skills.
- Contract management experience.
- Reoccurring maintenance invoice processing experience.
- Experience with invoice generation, purchase order procurement and invoice submission.
ADDITIONAL NOTES
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
