What are the responsibilities and job description for the Service Billing Coordinator position at ibml?
ROLE AND RESPONSIBILITIES
- Process service billing includes the monthly batch processing as well as individual invoices outside the batch.
- Make corrections to service batch as deemed necessary by Assistant Controller-Revenue Management
- Generate and post invoices in Macola, print for distribution to customers, and distribute timely through customer preferred method including uploading to payment portals, email submission, and regular mail.
- Create new master orders in Macola for new contracts.
- Process contract changes in Macola for changes in master orders.
- Process credit memo documentation for service billing corrections.
- Research customer inquiries related to their service invoices and coordinate with service contract team.
- Coordinate the receipt of purchase orders when required by customer.
- Special Projects as assigned.
- Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues if needed.
PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor’s degree in accounting /finance or equivalent work experience.
- Must possess good time management and critical thinking skills.
- Contract management experience.
- Reoccurring maintenance invoice processing experience.
- Experience with invoice generation, purchase order procurement and invoice submission.
ADDITIONAL NOTES
